Shipping Policy

At Aussentials, we strive to provide you with a seamless and enjoyable shopping experience. Here's an overview of our shipping process:

Order Placement:

  1. You place your order on our website.
  2. We promptly receive and process your order within 1-2 business days.
  3. You Receive a Shipping Confirmation.
  4. You Receive your package in the Coming days.

Delivery Information:

We currently offer shipping only within Australia. To keep your costs down, we provide free shipping for most products, ensuring an affordable and convenient shopping experience for you.

Shipping Times: Your package will be delivered within 7  days based on your location within Australia.

Note: In consideration of unforeseen events, please be aware that your order is not exempt from potential additional delays. We appreciate your understanding in such rare circumstances as we work diligently to minimize any disruptions to your delivery experience.

Delivery Process:

  1. After placing your order, please allow 1-2 business days for order processing.
  2. Once processed, your order will be shipped, and you will receive a shipping confirmation email.
  3. Delivery times may vary:
    • Metropolitan areas: Under 14 days
    • Regional areas: 14-days

Courier Services: We utilize trusted courier services to ensure the best possible delivery service for your location within Australia.

Order Confirmation: Upon placing your order, you will receive an order confirmation. Please double-check the provided details to ensure accurate and timely delivery.

Contact Us: If you have any questions or concerns about your order, our customer service team is here to assist you. Please feel free to contact us via email, and our team will promptly respond to provide guidance and support.

Ordering Process:

  • Placing an order at Aussentials is easy. Simply add your desired products to the shopping cart and proceed to checkout.
  • Ensure that your address information is accurate on the shipping page.
  • Choose from secure payment options, including PayPal and major credit cards.

Note: Please be aware that, similar to many online stores, occasional delays may occur due to unforeseen circumstances. We appreciate your understanding and assure you that we are committed to shipping your order as swiftly as possible.

For any other queries or concerns, please contact us by email, and our service team will guide you through the process.

Thank you for choosing Aussentials!